Broken touch screens, water damage, and cracked cases are just some of the many problems iPhone repair companies can fix. Most repair companies require that you send the iPhone directly to them for repair. Before placing a broken or water damaged iPhone into a box and shipping it off to the repair store there are a few things that you will need to do to your smartphone before sending it off.
The first thing you should do before sending your iPhone off to the repair shop is to sync the smartphone up to iTunes. Syncing an iPhone up to iTunes will allow you to backup almost everything that is on your iPhone. There is no telling what information or items could be lost during the iPhone repair process. In some cases, people erase all their data before sending their iPhone in for repairs to avoid personal information from being stolen. Syncing up to iTunes will help you backup information and prevent you from having to recollect all the erased or lost data. Items that can be saved to iTunes once the iPhone is synced up include photos, downloaded TV shows, audio files, mp3 files, books, contacts, bookmarks, notes, documents, apps, and ringtones.
The second thing you should do to your iPhone before sending it off to the repair shop is to erase all data from the iPhone. Erasing all data from an iPhone before sending it in for repairs is vital to protecting your identity and personal information. If you do not erase all data from the device, there is no telling who or what could intercept the information or photos. Erasing data from a device before an iPhone repair appointment is easy. Just click Settings, then General, then Reset and an option for Erase all Data and Settings is available. This will immediately wipe the device clean.
The last thing you should do to your iPhone before sending it off to the repair shop is to suspend or delay service to the device. Suspending or delaying wireless carrier service to the device will prevent unauthorized users from using the smartphone while it is being repaired. There are two ways you can suspend wireless service before sending the device into an iPhone repair shop. You can contact your wireless carrier and suspend service, or you can remove the SIM card from the device. The method you use to suspend service will depend on whether you have a CDMA or GSM model.